QCase
The QCase portal enables the legal profession, self-represented litigants, and other Magistrates Courts users to securely file, view and manage their civil matters online. It is also used for Queensland Civil and Administrative Tribunal (QCAT) minor civil dispute matters heard at Magistrates Courts and in QCAT Brisbane.
QCase allows users to:
- commence an action by filing initiating documents and supporting documents online.
- electronically file documents relating to existing matters.
- monitor the progress of their matters online.
- review and access sealed electronic versions of filed documents.
There is no administration fee for using QCase, however usual filing fees still apply.
Current availability
The new QCase portal is currently available for Brisbane Magistrates Courts, and will soon be released in other Magistrates Courts locations during a staged rollout in the first half of 2024.
To find out when QCase is coming to a courthouse near you, please refer to the dates below.
STAGE | MAGISTRATES COURT LOCATION | QCASE AVAILABLE |
Stage 2 | Brisbane | 8 April 2024 |
Stage 3A | Beenleigh, Cairns, Coolangatta, Ipswich, Longreach, Mackay, Rockhampton, Townsville | 29 April 2024 |
Stage 3B | Beaudesert, Caboolture, Cleveland, Maroochydore, Mount Isa, Pine Rivers, Southport, Toowoomba | 7 May 2024 |
Stage 3S | Ayr, Barcaldine, Biloela, Gatton, Ingham, Julia Creek, Mossman, Pittsworth, Sarina, Tully, Yeppoon | 20 May 2024 |
Stage 4 | TBA | TBA
|
The QCase portal is also available for QCAT Brisbane tribunal users. Find out more information about filing minor civil dispute matters at QCAT Brisbane using QCase.
New users
When you visit QCase for the first time, it will ask you to login with either your myGovID or QGov account where you will need to prove your ‘digital identity’. For help, refer to the Frequently Asked Questions.
Once you have your myGovID or QGov account, go to QCase and begin registration. Please also review the checklist below before you start.
Find out more information or set up a myGovID at www.mygovid.gov.au.
Find out more information or set up a QGov account at https://identity.qld.gov.au.
Please note you can choose to link multiple QGov accounts.
Law firms and other companies/entities may decide to register their firm and nominate an administrator to manage their own staff and cases using the Firm Administration function .
Please refer to QCase – Terms and Conditions of Use prior to using this service.
Checklist
Before filing documents in the portal, please ensure that:
- You have chosen and completed the correct form or forms – note that some forms are guided and can be completed in the portal. See the FAQs for further information.
- If you are seeking to respond to/defend or join a case, you know the case file number of the case you are joining.
- You have all the documents and supporting material you wish to submit in an approved electronic format (.doc, .docx, .pdf, .odf, .jpg, .jpeg, .bmp, .tif, .tiff, .png, .xls, .xlsx with a size limit of 100MB for individual files).
- If a fee is payable, you have your card details ready.
- If you are applying for a waiver of your filing fees, you have completed a fee waiver application form and have all supporting material available for upload.
It is also recommended that you obtain independent legal advice before commencing any proceeding.
Firm Administration
QCase allows legal firms and other organisations to manage their own users and cases. Steps on how to register your firm, have users added to the firm, and assign users to cases, are available in the Firm Administration Guide .
Further information is available on the Frequently Asked Questions page.
Frequently Asked Questions
To learn more about QCase, view the Frequently Asked Questions.
Video resources
To prepare for the release of QCase, watch this short 2-minute Welcome to QCase video.
For in-depth information about the different functions and features of the QCase portal, please refer to this comprehensive QCase Portal Demonstration. All names and case information in this demonstration are fictitious.
If you wish to skip to certain chapters, please refer to:
1. How to access the QCase portal 0:16
2. How to log into the QCase portal 2:04
3. What is Firm Administration? 3:20
4. How to start a case 8:05
5. How to make a payment 12:28
6. How to join or access a case 14:25
7. Reviewing documents/public access requests 16:43
8. Service of documents & external tasks 18:52
9. Alerts and events 20:00
10. Orders/Warrants 21:15
11. QCase portal support tools 22:22
Contact and assistance
If you have any questions or are having difficulties accessing the portal, please see the FAQs or contact your local courthouse registry.
Visually impaired users can seek assistance from their local courthouse registry or call 13 QGOV (13 74 68).