Frequently asked questions

QCase is a quick and efficient way to file documents and manage civil proceedings in the Queensland Civil and Administrative Tribunal (QCAT) and Magistrates Courts.

Benefits of using QCase include:

• view case information and documents 24 hours a day, 7 days a week
• access via desktop, laptop, mobile phone, and tablet
• receive case updates and notifications in real time
• lodge documents any time on any day of the week.

Anyone seeking to commence civil proceedings, defend an action, or represent someone in a civil matter in a Magistrates Court can use QCase.

To access QCase, users must have a Commonwealth MyGov account with myGovID or a Queensland Government QGov account. These options are a ‘tell-us-once’ registration service offered by the Australian and Queensland Governments, providing users access to multiple agencies using a single registration and log in.

Having a myGovID or QGov account is your online identity and keeps your transactions secure when using government online services. It makes it easier to prove who you are online, provides greater security to you, and helps to protect your information.

To register for a myGovID or a QGov account, you will need to provide certain identification requirements:

• Identification requirements to register for a myGovID account.
• Identification requirements to register for a QGov account.

No, you only need to have one of them to register and log in to QCase.

No, a business cannot register for QCase. Businesses and companies will need to have an individual (such as an account manager or business manager), who will need to register using their own myGovID or QGov account. They can setup a QGov account separate to their personal account, using their professional/business contact details. The user can then lodge documents on behalf of the business.