Getting started
To use QCase, you’ll need to register with a Queensland Digital Identity (QDI).
This ensures secure access to the portal and protects your information.
Steps to get started:
- Set Up Your Digital ID. Find out how
- Log into QCase and complete the account registration process.
- Complete guided forms directly within the portal or upload pre-prepared forms (see checklist below).
- Follow the portal’s instructions to finalise and lodge your documents.
- Use QCase to track the progress of your filing.
Checklist for filing
Before lodging in QCase, make sure:
- you’ve selected and completed the correct form(s); some forms are ‘guided’, meaning the portal will walk you through a step-by-step process to complete them
- you have the case file number if responding to or joining an existing case
- all supporting documents are in an approved format (.doc, .pdf, .jpg, etc) and under 100MB each
- payment details are ready if a filing fee applies
- if applying for a fee waiver, you’ve completed the waiver application and gathered supporting materials.
Navigating QCase
QCase is easy to use, with intuitive navigation tools:
Menu | Description |
|---|
Shortcut | Quick access to common functions like starting a case or managing files. |
Main | Always visible on the left side of the screen for seamless navigation. |
Help | Step-by-step guidance via the ‘?’ icon at the bottom-right corner. |
Firm administration
Legal firms and organisations can manage their users and cases through QCase’s ‘Firm administration’ feature. Firm administrators can:
- register their organisation and add users
- assign cases to specific users
- manage user permissions and access levels.
For detailed instructions, refer to the Firm Administration Guide (PDF, 897.0 KB)
Public access and privacy
QCase allows public access to certain case documents, subject to approval. Users can:
- search for cases by name or file number
- request to view or copy documents
- download approved documents directly from the portal.
Note that privacy laws and court orders may restrict access to some documents.
QCase portal demonstration
