Magistrates Court civil claims (QCase)

QCase is a secure online portal for managing civil claims in the Queensland Magistrates Court.

It allows legal professionals, self-represented litigants, and other users to file, view, and handle cases online.

Available 24/7, QCase makes managing legal matters simpler, faster and more secure.

Watch the QCase portal demonstration

Alternative option

Users can also lodge Magistrates Court documents via Confirm , an eFiling system managed by external supplier CITEC.

QCase offers court users a more streamlined interaction with the courts, with greater functionality and guided forms that can be completed directly within the portal.

What you can do

QCase offers a range of functions to help users manage their legal matters:

Function

Description

Start a case

File initiating documents and supporting materials online.

Manage existing cases

Upload documents, track case progress, and access sealed electronic copies.

Public access requests

Apply to view or copy court documents, subject to approval.

Firm administration

Legal firms can manage users and cases within their organisation.

Notifications and updates

Get real-time updates on case activity and document status.

Getting started

To use QCase, you’ll need to register with a Queensland Digital Identity (QDI).

This ensures secure access to the portal and protects your information.

Steps to get started:

  1. Set Up Your Digital ID.  Find out how
  2. Log into QCase and complete the account registration process.
  3. Complete guided forms directly within the portal or upload pre-prepared forms (see checklist below).
  4. Follow the portal’s instructions to finalise and lodge your documents.
  5. Use QCase to track the progress of your filing.

Checklist for filing

Before lodging in QCase, make sure:

  • you’ve selected and completed the correct form(s); some forms are ‘guided’, meaning the portal will walk you through a step-by-step process to complete them
  • you have the case file number if responding to or joining an existing case
  • all supporting documents are in an approved format (.doc, .pdf, .jpg, etc) and under 100MB each
  • payment details are ready if a filing fee applies
  • if applying for a fee waiver, you’ve completed the waiver application and gathered supporting materials.

Navigating QCase

QCase is easy to use, with intuitive navigation tools:

Menu

Description

Shortcut

Quick access to common functions like starting a case or managing files.

Main

Always visible on the left side of the screen for seamless navigation.

Help

Step-by-step guidance via the ‘?’ icon at the bottom-right corner.

Firm administration

Legal firms and organisations can manage their users and cases through QCase’s ‘Firm administration’ feature. Firm administrators can:

  • register their organisation and add users
  • assign cases to specific users
  • manage user permissions and access levels.

For detailed instructions, refer to the Firm Administration Guide (PDF, 897.0 KB) 

Public access and privacy

QCase allows public access to certain case documents, subject to approval. Users can:

  • search for cases by name or file number
  • request to view or copy documents
  • download approved documents directly from the portal.

Note that privacy laws and court orders may restrict access to some documents.

QCase portal demonstration

Note: All names and case information in this demo are fictitious.

QCase portal demonstration

Video chapters

0:16 How to access the QCase portal

2:04 How to log into the QCase portal

3:20 What is firm Administration?

8:05 How to start a case

12:28 How to make a payment

14:25 How to join or access a case

16:43 Reviewing documents/public access requests

18:52 Service of documents and external tasks

20:00 Alerts and events

21:15 Orders/warrants

22:22 QCase portal support tools.

Guide

For help using QCase, read the QCase portal guide for external stakeholders (PDF, 1.7 MB).

Frequently asked questions

Find answers to common questions about QCase on the FAQ's page.

Support and assistance