The Queensland Courts Public Safety Network (PSN) Guest Wi-Fi service provides free and secure internet for approved court users.
It’s available to legal practitioners, media, and self-represented litigants who require internet at court.
The service is not open to the general public. Access requires prior approval and a username and password.
It’s limited to web browsing (http and https) and does not allow secure tunnelling (eg encrypted communication) or corporate network access.
Where Wi-Fi is available
PSN Guest Wi-Fi is available in most Queensland courthouses and tribunal locations.
To check if it’s available at a specific location, contact the court registry.
If you plan to use Wi-Fi during court proceedings, visit the courthouse beforehand to test the connection. Wi-Fi access points vary by location and can be affected by different conditions, so testing on-site is the only way to confirm the service will meet your needs on the day.
How to access Wi-Fi
If your organisation is approved
If your organisation is already approved for PSN Guest Wi-Fi access:
First-time users
- Register as a new user to create your own account.
- Verify your account.
- Connect to the PSNG network using your provided username and password.
Returning users
Simply log in with your username and password to connect to the PSNG network.
If your organisation is not approved
If your organisation is not yet approved for PSN Guest Wi-Fi access:
- Email a registration request to eTrials@courts.qld.gov.au
- Once approved (usually within three business days), you and others in your organisation can create accounts (see steps in section above).
If you’re a self-represented litigant
If you’re a self-represented litigant or do not have a registered organisation email address:
- Visit the courthouse registry with photo ID (e.g. driver’s licence) and explain why you need PSN Guest Wi-Fi access.
- If approved, you’ll get a temporary username and password valid for 35 calendar days.
No technical support
The PSN Guest Wi-Fi service is provided ‘as-is’, with no technical support.
Test the Wi-Fi before your court date to ensure it works.
You’re responsible for:
- making sure your device can connect
- fixing any compatibility issues.
Apple devices
If you use Safari on an Apple device, turn off private browsing to access the PSN Guest Wi-Fi.
