Request a transcript or recording

In Services and online actions

VIQ Solutions Pty Limited, one of two providers of recording and transcription services for Queensland Courts and Tribunals, was placed into voluntary administration on 16 March 2026.

The Department of Justice has been advised that VIQ Solutions is winding down services and will no longer provide recording and transcription services to Queensland Courts and Tribunals from 30 June 2026.

We recognise the importance of timely transcription services in supporting fair and equitable access to justice. Alternative service arrangements are in place to minimise disruption to court and tribunal proceedings, however turnaround times may be longer than usual during this period.

Transcripts can continue to be requested through the QTranscripts Portal. We encourage users to request audio recordings rather than a transcript where this is suitable. Where a transcript is required, please allow as much time as possible for turnaround and, where relevant, include a reason for urgency to assist with prioritisation.

Queensland’s courts and tribunals are courts of record.

Most proceedings are recorded, and written transcripts may be produced.

You can request transcripts or audio recordings through:

an online platform called QTranscripts
a manual request form (if you cannot use the online platform).

Fees may apply.

Online request (QTranscripts)

QTranscripts is the online platform for requesting, tracking, and receiving court or tribunal transcripts or audio recordings.

To submit a request:

Go to QTranscripts
Select ‘Log In’.
Select ‘Continue with Digital Identity’. If you don’t have a digital ID, follow the prompts to create one. About digital IDs
Once logged in, follow the prompts to request your transcript or audio recording.

Key options

If one of these scenarios applies to you, the system may offer you the option when making your request:

Scenario	Select this option
Multiple parties have agreed in advance to share the cost of a transcript or recording	‘Cost sharing’
You’re a party to the proceeding and experiencing financial hardship and want a fee waiver	‘Financial hardship’
You’re a victim of a personal offence and thus eligible for a free transcript or recording	‘Victim of personal offence’
You’re a family member of a deceased person in a Coroners or Industrial Magistrates Court proceeding and thus eligible for a free transcript or recording	‘Family member of a deceased person’

Tracking and delivery

You can choose from a range of delivery (turnaround) times: same-day, 1, 3, 5, 10, or 20 days. Read more about turnaround times.

You can track your order and communicate with the Department of Justice via the ‘MyActivities’ section of QTranscripts.

The completed order will be sent to you as a secure download link. The link expires after 30 days .

More information

For more information, such as how to provide feedback and if you can share a transcript you've received, see articles and FAQs in the QTranscripts support library.

If the pages are blank

If the pages in QTranscripts are blank, you may not have registered properly. Try again.

Manual request

If you cannot use QTranscripts, you can submit a manual request form.

To submit a request:

1. Download the appropriate form

Scenario	Use this for
You’re making a general transcript request	Request for transcript (PDF, 406.8 KB)
Multiple parties have agreed in advance to share the cost of a transcript or recording	Request for transcript – Cost sharing (PDF, 449.3 KB)
You’re a party to the proceeding and experiencing financial hardship and want a fee waiver	Request for transcript & Financial hardship fee waiver application form (PDF, 430.7 KB)
You’re a victim of a personal offence (or their guardian or representative) in a criminal case in the Supreme or District Court and thus eligible for a free transcript or recording.	Request for transcript – Victim of a personal offence (PDF, 347.6 KB)
You’re a family member of a deceased person in a Coroners or Industrial Magistrates Court proceeding and thus eligible for a free transcript or recording.	Request for transcript – Victim of a personal offence (PDF, 347.6 KB)

2. Submit the completed form

At a courthouse, or
Mail it to:
Recording and Transcription Services
Department of Justice
PO Box 15167
City East QLD 4002

Hard copies

If you can’t access the forms online, you can get a hard copy by:

Calling 1800 842 122 (Mon–Fri, 8.30am–4.00pm, excluding public holidays), or
Visiting a courthouse.

Delivery

You can choose from a range of delivery (turnaround) times: same-day, 1, 3, 5, 10, or 20 days. Read more about turnaround times.

Your completed order will be sent to the delivery address you provided in your request form.

Special cases

Child protection matters

Access to records from child protection proceedings is restricted. Records can only be released if:

legislation allows it, or
a court order directs it.

For more information, visit the requesting child protection records web page.

Closed court matters

Access to records from closed courts (e.g. Childrens Court or domestic and family violence matters) may require ministerial or chief executive approval.

Fees and charges

Find out what the fees and charges are for transcripts or recordings.