Privacy

The Queensland Courts is committed to protecting user privacy. We understand and appreciate that visitors and users of this website are concerned about their privacy and the confidentiality and security of any information that may be provided to us.

The Queensland Government has established a privacy regime for the Queensland public sector based on 11 information privacy principles. These are contained in an information standard (this will take you to another website) that agencies are required to adhere to.

The registries of the Supreme, District and Magistrates Courts continually assess their business group and work units' compliance with the information privacy principles.

If you want to check the extent to which the information privacy principles currently apply to your transactions with us, you should either:

  • contact the business group or work unit that you deal with
  • obtain the assistance of our department's Privacy Contact Officer on (07) 3239 0331.

For more information visit the privacy page on the Department of Justice and Attorney-General website.

Cookies

Our website is a cookie-free site. When you visit this website, our server makes a record of your visit and logs the following information for statistical purposes only—the user's server address, the user's top level domain name (for example .com, .gov, .au, etc), the date and time you visited the site, the pages accessed and documents downloaded, the previous site visited, and the type of browser you use.

No attempt is or will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect activity logs.

What is a cookie?

A cookie is a message given to a web browser by a web server. The browser stores the message in a text file called cookie.txt. The message is then sent back to the server each time the browser requests a page from the server.

The main purpose of cookies is to identify users and possibly prepare customised web pages for them. When you enter a website which is using cookies, you may be asked to fill out a form providing such information as your name and interests. This information is packaged into a cookie and sent to your web browser which stores it for later use. The next time you go to the same website, your browser will sent the cookie to the web server. The server can use this information to present you with custom web pages. So, for example, instead of seeing just a generic welcome page, you might see a welcome page with your name on it.

The name cookie derives from UNIX objects called magic cookies. These are tokens that are attached to a user or program and change depending on the areas entered by the user or program. Cookies are also sometimes called persistent cookies because they typically stay in the browser for long periods of time.

Your emails

Email correspondence sent to this site will be treated as a public record and will be retained as required by the Libraries and Archives Act 1988 and other relevant regulations.

Your name and address details will not be added to a mailing list nor will we disclose these details to third parties without your consent unless required by law. Email messages may be monitored by our web team for system troubleshooting and maintenance purposes.

E-commerce

When you purchase an item through our website, your personal and financial details are protected at all stages of the transaction. In order to process your payment we need to know your name, address details, email address and credit card details.

Your credit card details are not stored on our servers at any stage of the transaction. Once the transaction has been processed, your credit card details are no longer known to our system.

We accept VISA, Bankcard and Mastercard credit cards for payment through our website.