Getting an interpreter
Queensland Courts is committed to providing open access to justice for all Queenslanders. This information will help if you require an interpreter when engaging with Queensland Courts.
Court registry staff will engage an interpreter for criminal proceedings and domestic and family violence proceedings—from the Translating and Interpreting Service or Deaf Services Queensland, or other appropriate sign language interpreting service—as directed by the court.
If you require an interpreter in a criminal proceeding, contact the registry in the court where your matter will be dealt with as early as possible.
At the registry
Registry staff will also use these interpreter services to assist court users who contact or present at a court registry—whether their enquiry is criminal or civil—and either:
- request the assistance of an interpreter
- appear to have difficulty communicating in English.
Professional interpreters will be engaged unless unavailable.
The registry or court will, in the above circumstances, bear the cost of engaging the interpreter.
At the counter
If you arrive at the court registry counter and require an interpreter, the registry staff will call the Translating and Interpreting Service for you (on 13 14 50). The operator will determine what language you speak to get you the appropriate interpreter.
If you are deaf or hearing impaired, the staff member will call Deaf Services Queensland (07 3892 8500) to make an appointment for an appropriate interpreter.
Over the phone
If you are deaf, or hearing and/or speech impaired, and have a text telephone (TTY) machine, you can call the registry through the National Relay Service (NRS). This is a free telephone service.
The NRS operator will tell the staff member what you are typing to them and will type any replies for you.
While the court is responsible for providing an interpreter at the counter, in criminal proceedings, and in domestic and family violence proceedings, this is not the case in civil proceedings.
If you require the services of an interpreter in a civil proceeding, you must engage the interpreter yourself and bear the associated cost.