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Common questions

Advice and support - Civil

Am I eligible for the SRLS?

To be eligible for assistance, you must:

have no legal representation
be commencing court proceedings in the civil jurisdiction of the Brisbane Supreme or District Court
be acting as an individual or on behalf of a small corporation or community organisation.

If you are assessed as meeting the eligibility requirements, you can make an appointment, either by telephone or in person, for an individual consultation or to reserve a time to use the resource room.

Where can I request assistance and what information will I have to provide?

Requests for assistance can be made in person at the civil registry counter or by email or telephone. SRLS staff will:

ensure litigants meet the necessary eligibility requirements for assistance
help litigants to complete a client intake form
explain how the SRLS can provide assistance
schedule a 45 minute consultation with the SRLS coordinator or a time to use the resource room
ask litigants to read and sign a terms and conditions form before receiving assistance.

How much does it cost to access the SRLS?

The SRLS is provided free of charge if you meet the eligibility criteria.

What resources are available to help me do my own research and preparation?

Eligible litigants can use the SRLS resource room for legal research and case preparation. The room includes:

a computer with internet access
telephones
scanning, copying and printing facilities
a range of brochures and legal fact sheets.

Can I get assistance with my case over the telephone?

SRLS staff can answer general enquiries and provide some assistance over the telephone. However, litigants should make an appointment to discuss detailed enquiries in person.

Is the SRLS confidential and independent?

The service provides free, confidential and impartial assistance to all litigants regardless of race, gender, sexuality or disability.

Where can I get information about court procedures?

Helpful information about District and Supreme Court processes, procedures, fees, forms and legislation can be found under Representing yourself in court on this website.

The SRLS can also provide you with information about various community legal and non-legal services that can help you to prepare your case.

Last updated Friday, 13 June 2008 16:00